Billing Terms and Conditions

Billing Terms & Conditions

1. Accepted Payment Methods
At Bray & Wilde, we support a range of secure payment options to make your checkout experience smooth and safe. We currently accept:

• Credit & Debit Cards: Visa, MasterCard, American Express
• PayPal
• Apple Pay & Google Pay
• Bank Transfers (available for bulk orders — contact us directly for details)
  All payments are processed in British Pounds (GBP).

2. Payment Processing
All orders must be paid for in full at the time of purchase. We are unable to process or dispatch any orders until payment has been successfully received. If your payment fails or is declined, your order will not be confirmed.

3. Pricing & Currency
All listed prices on our website are in GBP (£). Pricing may change without prior notice. Taxes and shipping fees, if applicable, are calculated and displayed during the checkout process.

4. Secure Checkout
We use SSL encryption and secure payment gateways to protect your financial information. Please note that Bray & Wilde does not store any credit card or payment information on our servers.

5. Refunds & Chargebacks
Refunds are handled according to our Return & Refund Policy. If you encounter an issue with your order, we ask that you contact our support team before initiating a chargeback. We reserve the right to challenge any unauthorized chargebacks.

6. Fraud Prevention
To protect our customers and our business, we may cancel or hold any order that appears suspicious or involves unauthorized activity. In some cases, we may request identity verification for high-value transactions.

7. Contact Information:

Store Name: Bray & Wilde
Address: 2 Lansdowne Rd, Croydon London, CR9 2ER, United Kingdom
Email: info@brayandwilde.com
Phone: +447893926587

Customer Service Hours: Monday to Friday: 9:00 AM – 5:00 PM (GMT)

We do our best to reply to your e-mail within 1-2 business days.